Refund Policy

Complete Phase 1 (Foundation) in your first 7 days or get your £1 back, no questions asked. This is a guarantee about finishing the Foundation phase itself, not about sales, revenue or earnings of any kind.

To claim it, email hello@thefbaladder.com with the email address on your account, any time within 14 days of signing up. We refund the £1 to your card and cancel any upcoming charge.

We want you to be confident in The FBA Ladder. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

Contact our support team through the in-app Help widget, or reply to your payment receipt email. Refunds are returned through our payment processor, Stripe, to the card or payment method you originally used.

Approved refunds are usually returned to your original payment method within 5 to 10 working days, depending on your bank or payment provider.

We reserve the right to refuse refunds where we detect fraud, abuse or repeated refund requests. This policy does not affect your statutory rights.